Once we receive your order, it will be processed and shipped within 1-3 business days. The estimated delivery time for your order is typically 4-7 business days, depending on your location. Rest assured that we utilize reliable shipping providers such as USPS, FedEx, UPS, or Amazon Logistics to ensure prompt delivery.
To enhance your shopping experience, we provide free shipping to all 50 states and US Territories on orders totaling $24.99 or more. In the event that your subtotal falls below $24.99, a shipping charge will be automatically added to your order.
Customer satisfaction is a top priority for Fresh Kidz. We accept return requests within 31 days from the date of delivery for your purchase. In order to receive a full refund, the product must be unused and in new condition. However, if the item has been used, a restocking fee of 30% of the purchase price will apply.It's important to be aware that shipping charges are non-refundable, and we do not provide prepaid return labels. Once the returned items have been received and processed, credit will be issued within 3-4 business days. Please keep in mind that we reserve the right to refund your order based on the aforementioned terms instead of accepting a return.